I Can't Access Zillow Showcase

I Can't Access Zillow Showcase

If you're unable to access Zillow Showcase, don't worry—there are a few common things to check before contacting Support.

1. Check for Your Zillow Workspace Invitation

To access Dalton Wade's discounted Zillow Showcase pricing, you'll first need to accept an invitation to join Dalton Wade's Zillow Workspace.

The invitation is sent to the email address you used when joining Dalton Wade.

Be sure to check:

  • Your Inbox
  • Spam or Junk folder
  • Promotions or Other folders (if applicable)

Tip: Search your email for "Zillow" to quickly locate the invitation.


2. Make Sure You're Signing In to the Correct Account

Sign in using the same Zillow account associated with the email address that received your invitation.

If you have multiple Zillow accounts, signing into a different account may prevent you from accessing Dalton Wade's Zillow Workspace and discounted Showcase pricing.


3. Confirm You've Accepted the Invitation

Receiving the invitation alone does not grant access—you must complete the invitation process before the Zillow Workspace will appear in your account.


Still Can't Access Showcase?

If you've checked the items above and still don't have access, please contact Dalton Wade Support.

When submitting your request, include:

  • Your full name
  • The email address associated with your Dalton Wade account
  • A brief description of the issue you're experiencing
  • A screenshot of any error message (if applicable)

Providing this information will help us investigate your access more quickly.

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