Dalton Wade Real Estate Group does not issue brokerage-provided email addresses to agents. This decision is intentional and designed to support agent independence, long-term brand stability, and regulatory compliance across multiple states.

Agents are welcome to create and use their own professional email addresses for their real estate business, as long as they follow applicable state advertising rules and Dalton Wade branding requirements.

This article explains why Dalton Wade does not provide emails and what rules agents must follow when creating their own business email address.

Why Dalton Wade Does Not Provide Email Addresses

1. Agent Ownership, Portability & Long-Term Access

Agents fully own their business and client relationships. By using an email address that you control, you maintain uninterrupted access to:

• Your full email history

• Client contact lists and conversations

• Vendor, transaction, and referral communications

If an agent ever leaves the brokerage, a brokerage-issued email address would typically be deactivated. This could result in lost emails, lost contacts, and broken communication with clients. Allowing agents to use their own email ensures your business records and relationships stay intact—no matter where your career takes you.

2. Security & Liability

Managing thousands of agent email accounts introduces:

• Increased cybersecurity risk

• Data retention and privacy concerns

• Legal exposure for the brokerage

Allowing agents to manage their own email accounts keeps responsibility and control where it belongs — with the individual business owner.

3. System Simplicity & Reliability

Dalton Wade uses multiple platforms (CRM, transaction management, onboarding, support systems). Tying these systems to agent-managed emails ensures:

• Faster setup

• Fewer login issues

• Easier recovery if passwords or access change

Creating a Business Email: General Rules (All States)

No matter which state you are licensed in, your business email must follow these baseline rules:

• The email cannot misrepresent you as the brokerage

• It cannot imply ownership of Dalton Wade

• It must not omit required brokerage disclosure where advertising laws apply

• Team names or DBAs must be approved if required by your state

• The email must align with Dalton Wade branding and advertising policies

Recommended formats

• yourname.realestate@gmail.com

• yournameRE@gmail.com

• yourname@yourdomain.com

Best Practices (Strongly Encouraged)

• Use one primary email consistently across all Dalton Wade systems

• Keep your email professional and easy to spell

• Avoid nicknames, abbreviations, or novelty names

Need To Change Your Email Address on File?

• Submit a support ticket through Dalton Wade Connect

• Or email support@daltonwade.com to update your email with the brokerage.