Zelle Workaround – Using a Realtor Services Invoice

Zelle Workaround – Using a Realtor Services Invoice

Overview

Dalton Wade does not accept Zelle payments.

If a client requests to pay via Zelle, you can use this approved workaround by sending a Realtor Services Invoice and requesting a secure payment link.


Step-by-Step Instructions

1. Complete the Realtor Services Invoice

  • Locate the Realtor Services Invoice in Dotloop under Dalton Wade Custom Forms

  • Fill out the invoice with accurate:

    • Client information

    • Transaction details


2. Send the Invoice to the Client

  • Email the completed invoice directly to your client


Include the following in your email:

  • Client’s full name

  • Client’s phone number

  • Client’s email address

  • Loop name and/or property address

This allows Accounting to:

  • Generate a secure payment link

  • Apply the payment to the correct transaction

Please Note:

  • A 3% service fee applies if the client pays by credit card


4. Complete the CDA

  • Fill out the CDA as usual

  • In the Title/Escrow Information section, enter:
    “Realtor Services Invoice – Paid by Link”


Important Notes

  • Do not mark the CDA as paid until confirmation is received

  • Missing or incorrect information may delay processing

  • This process should only be used as a workaround when a client requests Zelle

  • Dalton Wade does not accept Zelle directly


Quick Summary

  • Zelle is not accepted

  • Use a Realtor Services Invoice + payment link instead

  • Always include complete client and loop details when requesting the link

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