Dalton Wade does not accept Zelle payments.
If a client requests to pay via Zelle, you can use this approved workaround by sending a Realtor Services Invoice and requesting a secure payment link.
Locate the Realtor Services Invoice in Dotloop under Dalton Wade Custom Forms
Fill out the invoice with accurate:
Client information
Transaction details
Email the completed invoice directly to your client
Attach the completed invoice
Include the following in your email:
Client’s full name
Client’s phone number
Client’s email address
Loop name and/or property address
This allows Accounting to:
Generate a secure payment link
Apply the payment to the correct transaction
Please Note:
A 3% service fee applies if the client pays by credit card
Fill out the CDA as usual
In the Title/Escrow Information section, enter:
“Realtor Services Invoice – Paid by Link”
Do not mark the CDA as paid until confirmation is received
Missing or incorrect information may delay processing
This process should only be used as a workaround when a client requests Zelle
Dalton Wade does not accept Zelle directly
Zelle is not accepted
Use a Realtor Services Invoice + payment link instead
Always include complete client and loop details when requesting the link