FREC Guidelines for Unlicensed Assistants

FREC Guidelines for Unlicensed Assistants

The Florida Real Estate Commission (FREC) allows unlicensed assistants to perform

They may not perform any activity that requires a real estate license, including negotiation, advising clients, or providing property access.

What Unlicensed Assistants May Do

Unlicensed assistants may perform the following tasks, as they do not require a license:

Administrative & Office Support

  • Answer phones and forward calls

  • Monitor licenses and personnel files

  • Compute commission checks

  • Secure public information (courts, utilities, etc.)

Transaction & File Support

  • Fill out and submit MLS listings and updates

  • Follow up on loan commitments and status updates

  • Assemble documents for closing

  • Type contract forms and approved leases (for licensee/broker approval)

Marketing & Listing Support

  • Write advertisements (must be approved by licensee/broker)

  • Prepare flyers and promotional materials (with approval)

  • Place classified ads

  • Place signs on property

  • Have keys made for listings

Financial & Payment Handling

  • Receive, record, and deposit:

    • Earnest money

    • Security deposits

    • Advance rents

Field & Logistics Support

  • Deliver documents and pick up keys

  • Order repairs as directed by the licensee

  • Schedule appointments for showings

  • Place routine calls (e.g., late rent reminders)

Open House & Client Support

  • Be present at open houses for:

    • Security

    • Distributing brochures/materials

    • Answering objective questions only (based on printed info)

  • Provide written, objective information on listings or rentals

  • Drive clients to properties (may not provide access)

Research Support

  • Gather information for:

    • Comparative Market Analysis (CMA)

    • Appraisals

What Unlicensed Assistants May NOT Do

Unlicensed assistants are prohibited from performing any activity that requires a license, including:

  • Negotiating terms of a transaction

  • Discussing or agreeing to commission splits or referral fees

  • Providing legal or contract interpretation

  • Advising clients on real estate decisions

  • Providing access to a property (unlocking, showing, or hosting showings independently)

Practical Guidance

While some source materials may be older, current FREC guidance remains consistent:

  • Unlicensed assistants are limited to administrative and support roles only

  • Any activity involving:

    • Negotiation

    • Interpretation

    • Client guidance

    • Property access

    must be handled by a licensed agent

Quick Summary

  • ✔ Allowed: Administrative, clerical, and support tasks

  • ❌ Not Allowed: Negotiation, advising, or showing property

  • When in doubt: If it involves client interaction beyond objective facts, a license is required

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