Caching temporarily stores website information to help pages load faster. As a result, some updates may take time to appear.

Changes may take approximately 1–2 hours to become visible, although timing can vary.

How to Refresh Your BoldTrail Website Cache

If your changes aren't appearing, try the following steps.

1. Visit your BoldTrail website.

2. Add the following to the end of your website URL:

   /index.php?FLUSH_CACHE=1

   For example, if your website address is:

   https://yourname.daltonwade.com/

   Enter:

   https://yourname.daltonwade.com/index.php?FLUSH_CACHE=1

3. Press Enter to load the page. Your website may temporarily look slightly different.

4. Return to your original website URL without the additional text.

5. Refresh the page and check whether your changes are now visible.

Still Not Seeing Your Updates?

If the changes haven't appeared, try these additional steps:

• Open your website in a private or incognito browser window to check whether your browser is displaying an older version.

• Try another browser or device to see whether the updates appear there.

• Confirm your changes were saved or published in BoldTrail.

• Allow additional time for the website to update.

Contact BoldTrail Support

If your changes still aren't appearing after waiting and trying the steps above, contact BoldTrail Support for further assistance.

Email: support@boldtrail.com

When contacting support, include your website URL, a description of the changes you made, and approximately when you made them.