Office Manual, Policies and Procedures

Office Manual, Policies and Procedures

Purpose of This Manual

The purpose of this manual is to establish a consistent and professional standard of daily conduct for how we interact with one another, with other members of the company, with our clients, and with the public. All team members are responsible for thoroughly reading and understanding this manual, and for following the policies and procedures outlined within it.

If you have any questions or need clarification regarding any section of this manual, please contact Phil for guidance.


Please send your signed Office Manual, Policies, and Procedures to Cheryl Ju at cheryl@daltonwade.com so we can keep it on file.

The Office Manual, Policies and Procedures has last been updated on:  February 2026


    • Related Articles

    • Complete Agent Onboarding Process

      Welcome to Dalton Wade Real Estate Group. Below is an overview of the onboarding process and what to expect as you get started. Step 1: Schedule Your Orientation After joining Dalton Wade, your first step is to schedule your orientation session. ...
    • Scheduling Orientation

      All new Dalton Wade agents are required to schedule an orientation with Melinda Lee. This 30-minute Zoom session is designed to give you an in-depth introduction to various aspects of our brokerage and get you started on the right foot. Melinda will ...
    • New Agent Orientation Packet

      We are excited to have you join Dalton Wade Real Estate Group. This orientation packet provides a comprehensive overview of our company, including our values, services, and resources available to you. Inside, you'll find detailed information about ...
    • What is the Licensing Information for Texas Agents?

      Dalton Wade, Inc. Firm License #: 9014364 Office Address: 1341 West Mockingbird Lane 600W, Dallas, Texas 75247 Managing Broker: Kevin Gioia – License # 613763 Office NRDS Metrotex: 798700756 Information About Brokerage Services Consumer Protection ...
    • What is the Licensing Information for Tennessee Agents?

      Dalton Wade, Inc. Firm License #: 266229 Office Address: 400 Galleria Parkway, Suite 1500, Atlanta, GA 30339-5953 Managing Broker: Kevin Gioia – License # 359299