Need to update your Credit Card on File for a Monthly Subscription?
There are two ways to update your card on file for your monthly MLS or Dalton Wade Transaction Plan subscription.
1. UPDATE SECURELY ONLINE THROUGH DALTON WADE CONNECT (PREFERRED):
The link to update your card can be found in Dalton Wade Connect under the Agent Support tab.
- If you are updating your card and you don't have a past due amount, simply put $1 for the amount to charge.
- If you have a past due balance and need to pay that amount, put in that amount as the Payment Amount and it will be applied to your past due and the new card will be on file for future monthly payments.
- If you have a past due balance and want to make arrangements to pay that past due on your next closing or at a later date, enter the current monthly amount due as the Payment Amount and it will only deduct one payment at this time and we will add the past due to your next CDA.
Note: Dalton Wade Connect is attached to the email that we have on file for you. If you forgot your login credentials, simply enter your email address on the login page and choose the option to "Send Me a Login Link". DWC (Stackwrap) will send you a one time login link to get you into the system and you can change your password inside of your profile.
https://daltonwadeconnect.com
2. SEND AN EMAIL TO ACCOUNTING FOR A CALL BACK:
Send an email to
accounting@daltonwade.com with the subject line:
Need to Update Card on File - (and your name) and we will call you at the number we have on file within one business day.
Note: The callback will come from a 727 area code.
Please reach out to Support if you have any other issues.