Dalton Wade's Compliance Team uses folder statuses in Dotloop to communicate where your transaction stands in the review process.
Understanding these statuses helps you determine whether your documents have been submitted, whether corrections are needed, and where your Commission Disbursement Authorization (CDA) stands in the approval process.
Folder Status | What It Means | Agent Action |
Needs Review | You successfully submitted documents or a folder to Compliance for review. | Wait for Compliance to review your submission. |
Notations / FYI / Info | Compliance has provided informational feedback or notes about your documents. | Review the notes that were sent by our Compliance team. |
Warning Changes: See Important Notes | Compliance identified documents that require corrections or additional information. | Review the notes, make the corrections, and resubmit as needed. |
Returned to Agent | Compliance has identified missing documents or required corrections in your Listing Docs, Initial Docs, or CDA. Your CDA cannot be processed while any of these folders have a Returned to Agent status. | Upload missing documents, make the necessary corrections, and resubmit the affected folder for review. |
Waiting on Additional Information | The review or processing is pending additional information or documentation. | Review the notes and provide any requested information. |
In-Progress | Compliance cannot complete the review or processing at this time. For example, unresolved issues in another required folder may prevent CDA processing. | Review related folders for outstanding corrections. |
Looks Great: Folder Complete | Compliance has reviewed the documents and marked the folder complete. | No further action is generally required for that folder. |
Processing CDA | Compliance has reviewed the CDA and forwarded it to Accounting for further processing and broker approval. | No further action is generally required for that folder. |
CDA Signed By Broker: Folder Complete | The broker has signed the CDA, and it is ready to be provided to the title company or closing attorney. | Follow the applicable closing instructions for delivering the signed CDA. |
IN QBO: CDA Signed by Broker: Folder Complete | The transaction or CDA has reached a stage associated with QuickBooks Online (QBO). | No further action is generally required for that folder. |
Sold: Congratulations! | The transaction's final closing documents, including the signed ALTA and final walkthrough documentation, have been uploaded to the Closing Docs folder. | Confirm that all required closing documentation has been submitted. |
Cancelled | The applicable cancellation or release documentation has been uploaded, and the transaction has been terminated. | Confirm all required cancellation documents are complete within your loop. |
SLD: W/O Submitting for Review | Documents were uploaded after closing without being properly submitted to Compliance for review. | Submit the applicable folders for review and address any outstanding compliance requirements. |
Uploading documents into Dotloop does not automatically notify Compliance that they are ready for review.
After completing your documents:
Click Submit for Review in the upper-right corner of your loop.
Select the applicable folders.
Submit the documents.
Confirm that the folder status changes to Needs Review.
If documents display Not Submitted or PDF, verify whether they have been properly submitted for compliance review.
If your Listing or Seller Docs, Initial or Buyer Docs, or CDA or Money folder is marked Returned to Agent, Compliance has identified missing documents or corrections that must be addressed.
To resolve the issue:
Open the affected folder in Dotloop.
Review the Compliance notes to identify the missing documents or required corrections.
Upload any missing documents or make the necessary changes to your CDA.
Verify that all required documents, signatures, and initials are complete.
Click Submit for Review to resubmit the corrected folder.
Important: Your CDA will not be processed while your Listing or Seller Docs, Initial or Buyer Docs, or CDA or Money folder remains in Returned to Agent status. Address these items promptly to avoid delays in commission processing.
For additional instructions, see How to Review & Resolve Compliance Notes in Dotloop.
Your Commission Disbursement Authorization (CDA) follows an internal review and approval process.
When your CDA is marked Processing CDA, it has been reviewed by Compliance and forwarded to Accounting for further review and broker approval.
Do not change the status back to Needs Review.
Doing so may remove the CDA from its current processing queue and return it to Compliance, potentially delaying broker signature.
This status indicates that the broker has signed your CDA.
The signed CDA is ready to be provided to the title company or closing attorney according to the applicable closing instructions.
Do not send your CDA directly to the broker for signature. Dalton Wade's internal process routes the CDA for the necessary reviews and approval.
This status is associated with Dalton Wade's QuickBooks Online accounting workflow.
The status alone should not be interpreted as confirmation that your commission has been paid.
The Dotloop Compliance review feed is not monitored for agent replies.
If you have questions about a Compliance note or need clarification about a required correction, contact support@daltonwade.com rather than relying on a reply within Dotloop.
Remember to make the requested corrections and resubmit your documents for review when action is required.